Seeing what it means vs Seeing what it is
I only just recently got around to reading “Zen and the Art of Motorcycle Maintenance” and it makes for quite a read. It serves as a kind of “Philosophy 101″ combined with the story of a Father and his kid on a journey.
One of my favourite passages in the whole book occurs very near the start. It paints a picture of 2 completely different mindsets when it comes to technology and although in this case it examines attitudes to Motorcycles I think we still have these same mindsets when it comes to computer hardware and software today.
Here is the passage, it is a bit on the long side, but stick with it!
His handlebars had started slipping. Not badly, he said, just a little when you shoved hard on them. I warned him not to use his adjustable wrench on the tightening nuts. It was likely to damage the chrome and start small rust spots. He agreed to use my metric sockets and box-ends. When he brought his motorcycle over I got my wrenches out but then noticed that no amount of tightening would stop the slippage, because the ends of the collars were pinched shut.
“You’re going to have to shim those out,” I said.
“It’s a thin, flat strip of metal. You just slip it around the handlebar under the collar there and it will open up the collar to where you can tighten it again. You use shims like that to make adjustments in all kinds of machines.”
“Oh,” he said. He was getting interested. “Good. Where do you buy them?”
“I’ve got some right here,” I said gleefully, holding up a can of beer in my hand.
He didn’t understand for a moment. Then he said, “What, the can?”
“Sure,” I said, “best shim stock in the world.”
I thought this was pretty clever myself. Save him a trip to God knows where to get shim stock. Save him time. Save him money.
But to my surprise he didn’t see the cleverness of this at all. In fact he got noticeably haughty about the whole thing. Pretty soon he was dodging and filling with all kinds of excuses and, before I realized what his real attitude was, we had decided not to fix the handlebars after all.
As far as I know those handlebars are still loose. And I believe now that he was actually offended at the time. I had had the nerve to propose repair of his new eighteen-hundred dollar BMW, the pride of a half-century of German mechanical finesse, with a piece of old beer can!
Ach, du lieber!
Since then we have had very few conversations about motorcycle maintenance. None, now that I think of it. You push it any further and suddenly you are angry, without knowing why.
I should say, to explain this, that beer-can aluminum is soft and sticky, as metals go. Perfect for the application. Aluminum doesn’t oxidize in wet weather…or, more precisely, it always has a thin layer of oxide that prevents any further oxidation. Also perfect.
In other words, any true German mechanic, with a half-century of mechanical finesse behind him, would have concluded that this particular solution to this particular technical problem was perfect.
For a while I thought what I should have done was sneak over to the workbench, cut a shim from the beer can, remove the printing and then come back and tell him we were in luck, it was the last one I had, specially imported from Germany. That would have done it. A special shim from the private stock of Baron Alfred Krupp, who had to sell it at a great sacrifice. Then he would have gone gaga over it.
That Krupp’s-private-shim fantasy gratified me for a while, but then it wore off and I saw it was just being vindictive. In its place grew that old feeling I’ve talked about before, a feeling that there’s something bigger involved than is apparent on the surface. You follow these little discrepancies long enough and they sometimes open up into huge revelations. There was just a feeling on my part that this was something a little bigger than I wanted to take on without thinking about it, and I turned instead to my usual habit of trying to extract causes and effects to see what was involved that could possibly lead to such an impasse between John’s view of that lovely shim and my own. This comes up all the time in mechanical work. A hang-up. You just sit and stare and think, and search randomly for new information, and go away and come back again, and after a while the unseen factors start to emerge.
What emerged in vague form at first and then in sharper outline was the explanation that I had been seeing that shim in a kind of intellectual, rational, cerebral way in which the scientific properties of the metal were all that counted. John was going at it immediately and intuitively, grooving on it. I was going at it in terms of underlying form. He was going at it in terms of immediate appearance. I was seeing what the shim meant. He was seeing what the shim was.
It’s hard to say that either person is wrong, it’s just how they view things. I know whose side I am on though!